Over time you’ll need to manage the lifecycle of staff accounts — onboarding new starters, archiving leavers, and occasionally handling blocked accounts. All of this is done from Administration > Users.
Unverified Users
An unverified user has been invited to Clever School Systems but hasn’t yet clicked the link in their invitation email. You can resend the invitation to them directly from the Users panel so they can complete their account setup.
Archiving Users
When a member of staff leaves, archive their account rather than deleting it. Archived users can no longer log in, but their historical data — including appraisals, read confirmations, and audit records — is fully preserved. If the staff member returns, you can reactivate their archived account at any time.
Deleting Users
Deleting a user permanently removes their account and all associated data from Clever School Systems.
Use archiving instead of deletion wherever possible to preserve audit trails. Deletion cannot be undone.
Blocked Users
Clever School Systems may automatically block an account after repeated failed login attempts as a security measure. If a staff member finds themselves locked out, you can unblock their account from Administration > Users.
User Information
Each user’s profile in Administration > Users shows their name, email address, assigned roles, and the modules they have access to. You can update a staff member’s details — such as their name or email address — directly from this view. If a staff member changes their email address, update it here to ensure they continue to receive automated reminders and email notifications from the system.
Wonde Integration
Clever School Systems can integrate with Wonde to synchronise staff data directly from your MIS. This keeps user accounts up to date automatically as staff join and leave your school, reducing the manual effort of onboarding and offboarding.
Contact support@cleverschool.systems to enable Wonde integration for your school.